Step 2: Communication Components

To stay competitive, your users need the freedom to collaborate however they want and however works best for them. The second step of our journey introduces the technologies and devices that make that possible.

Likely pain points

Your IT infrastructure is ready to support communication and collaboration initiatives, and you're already using many different (perhaps disparate) communication and collaboration technologies. However, you're lacking the integration solutions that can help you maximize the return on your investment while simplifying management and boosting productivity.

How Logicalis can help

We'll help you assess your needs and introduce a variety of communications platforms and integration solutions so employees can easily access their preferred method for working together, including:

IM: Give users the advantages of instant communication in a secure, rules-based, enterprise-level communications platform that's managed by your IT team. Enable IM communications with your B2B partners and your customers, featuring built-in calling, conferencing and video—all with easy website or contact center integration.

Portals: Empower collaboration between employees, customers and partners through easily accessible web portals. We'll help you to plan, design, implement and manage an intranet/extranet solution from the top down, beginning with an Environment Health Assessment to identify areas that can be improved to speed issue resolution.

Web Conferencing: Integrate voice, video and web capabilities to take the cost of travel out of collaboration and make your employees a click away from each other and your customers.

UC Voice Communications: Deliver consistent telephone communications to everyone in your organization with hosted Unified Communications solutions. Leverage Contact Center functionality to extend communication and collaboration to your customers and foster better experiences and stronger relationships.

Email: Host email in the cloud to spare yourself the headache of implementing and supporting your own email platform—and give users a more seamless and mobile experience.

See the next step in the journey:

Integrated Collaboration